Clay playbook · Problem 3 of 5 · Data orchestration

Automated Account Research with Claygents

SDRs spend 60 to 70 percent of their time researching and only 30 percent selling. This playbook points a Claygent at the research so reps open every conversation prepared, and spend their hours on the part only humans do well.

By Langley Erickson · CascadeGTM · July 2026

The problem

Good outbound requires knowing the account: what they sell, what changed recently, who owns the problem, and why now. A rep does that in 15 to 25 minutes per account, which caps a day at 15 to 20 researched touches and quietly converts your most expensive prospecting resource into a research assistant. Skip the research and reply rates collapse to the 3 to 5 percent cold baseline.

This playbook is part of the companion set to Data Orchestration in 2026: Why Clay Sits Under Every Modern GTM Stack. Read that first for the strategy; this is the build.

What you will build

An Account Research table where a Claygent answers a fixed set of research questions per account with structured outputs, a second AI column drafts the personalized opening angle, and a human review view lets reps approve, edit or reject before anything reaches the sequencer. Research time per account drops from 20 minutes to under 2, with the rep still owning the send.

The stack

Clay (Launch or Growth)Claygent research and AI drafting. Growth for CRM sync and sequencer push.
Claygent (GPT-5.1 or Claude Sonnet)The research agent. Token-variable models are billed at true cost; complex runs cost 15 to 30 credits per row.
CRM: Salesforce or HubSpotSource of target accounts and destination for research summaries.
Sequencer: Outreach or SalesloftReceives approved contacts with personalization variables.
SlackNotifies reps when a researched batch is ready for review.

Architecture

Accounts flow in from the CRM, the Claygent researches each one, drafting builds on the research, a human approves, and only then does the sequencer fire.

CRM accountsterritory list
Claygent5-question research
AI draftopening angle
Rep reviewapprove / edit
Outreachpersonalized sequence
Research and writing are separate columns, and a human approves before anything sends.

Clay tables and connected objects:

Account Research (Clay table) · Source: CRM accounts in the active territory or intent list. Columns: firmographics, Claygent research outputs (5 structured fields), research confidence, drafted angle, review status.
Contacts (Clay table) · Linked lookup from the research table; carries the personalization variables per person and pushes to the sequencer.
Review view (Clay + Slack) · Rows where research is complete and review status is pending; reps approve or edit here.
Sequencer (Outreach/Salesloft) · Receives contact + custom fields: angle, research summary, trigger. Sequences reference the variables.

The build, step by step

1

Define the research questions before the prompt

The most common failure is a vague prompt like research this company. Decide the exact questions whose answers change your message. For most B2B motions, five:

  • What does the company actually sell, in one sentence?
  • What changed in the last 90 days (funding, launches, leadership, expansion)?
  • What is the most likely pain relevant to your product, with evidence?
  • Who owns that problem (function, not name)?
  • Is there a concrete hook: a hiring post, a public statement, a tech signal?
2

Write the Claygent prompt with structured outputs

Add a Claygent column, choose a token-variable model for quality (Claude Sonnet or GPT-5.1), and enable structured outputs so each answer lands in its own column.

Claygent prompt: account research (copy-paste)
You are a B2B account researcher for a company that sells {{Your Product,
one line}} to {{Your ICP}}. Research {{Company Name}} ({{Domain}}).

Consult the company website, recent news, job postings and LinkedIn.
Answer ONLY from evidence you find; if you cannot verify something,
say "not found" rather than guessing.

Return JSON:
{"what_they_do": "",
 "recent_change": "",
 "likely_pain": "",
 "problem_owner": "",
 "hook": "",
 "confidence": 0.0-1.0,
 "sources": ["", ""]}

Test on 20 accounts you know well before scaling. In Sculptor, iterate the prompt conversationally and keep versions so you can roll back.

3

Draft the angle in a second column

Keep research and writing separate; it makes both debuggable. Add an AI column that turns the research into an opening angle, not a full email:

AI column prompt: personalized angle
Using this research: {{what_they_do}} | {{recent_change}} | {{likely_pain}}
| {{hook}}

Write a 2-sentence opening angle for a cold email from us ({{Your Product}}).
Sentence 1 references the hook or change specifically and factually.
Sentence 2 bridges to the pain we solve. No flattery, no "I hope this finds
you well", no exclamation points. Write like a sharp colleague, not a marketer.

Reps get an angle to edit, which beats both a blank page and a fully ghost-written email they will not trust.

4

Gate on confidence and route to review

Set the drafting column to Only run if confidence is 0.7 or higher; below that, the account routes to a manual research queue rather than generating a weak angle from thin evidence. Create the review view where reps approve, edit or reject each row, and post a Slack digest when a batch of 25 is ready.

5

Push approved rows to the sequencer

Use the Outreach or Salesloft integration to add approved contacts to the right sequence with custom fields: {{custom_angle}}, {{research_summary}}, {{hook}}. The sequence template references the variables so every send is personalized without per-send writing. Write the research summary back to the CRM account so AEs and CS inherit it.

6

Close the loop with reply data

Sync reply and meeting outcomes back from the sequencer. Tag which hooks and pains earned replies, and feed the top patterns back into the prompt monthly. This is the feedback loop that separates compounding systems from decaying ones.

Measuring success

Measure the time reclaimed and the reply quality, benchmarked against a holdout of accounts researched the old way.

MetricWhere to measureTargetYou know it is solved when
Research time per accountRep time tracking, before vs afterFrom 15-25 min to under 2 min of reviewReps process 4-5x the accounts at equal or better quality
Reply rate on researched sendsSequencer reports, vs cold baseline10-18% vs the 3-5% baselinePositive replies cite the specific hook you surfaced
Rep selling timeCalendar and activity auditResearch share of day cut by half or morePipeline per rep rises without added headcount
Research accuracyWeekly sample of 20 rows checked by a repOver 90% factually correctReps stop re-verifying the agent and start trusting the review view

Staffing the workflow

The build is fast; the rollout is the real work, because reps must trust the output before they will use it. Budget the training hours seriously.

PhaseHoursWho
Build: prompts, structured outputs, gates, sequencer push25 to 35 hoursGTM engineer
Rollout: rep training, review workflow, holdout experiment10 to 12 hoursGTM engineer + sales manager
Maintenance: prompt tuning, accuracy sampling, feedback loop4 to 6 hours per monthGTM engineer

Maintenance and monitoring

Workflows drift as your GTM strategy, ICP and stack change. Keep this one honest with the following cadence.

Related

Want this running in your stack?

I build Clay-powered data orchestration systems for growth-stage GTM teams: this playbook and the four beside it, tuned to your ICP, CRM and motion.